The MTA has been failing its costumers on an epic scale lately. Yesterday's commuting nightmare also had Con Edison pitching in: NY Times "Why a Midtown Power Failure Snarled Your Morning Commute." Snarled is a pretty cozy word for soul-sapping mess.
Funny thing, when I was googling for info about yesterday's mess (April 21, 2017), I kept landing on articles I thought were about it, but were about other recent messes: "Chaos as power blackout hits New York's Grand Central bringing trains to a standstill" is from January, 2013
There really are too many examples to list, except perhaps for the one I've pasted below. From August 1980!
Kudos to The New York Times archives. I started commuting from Long Island into Manhattan in high school during the summer of my junior year when I got an internship at The Metropolitan Museum of Art. It was soul-sapping (I know I've said that before.) I was young and wanted to shout and scream about how awful this daily experience was, and of course was really thrilled when the NY Times ran it.
Even more satisfying: my brother, who also commuted, was on a Penn Station platform, trying to get to the stairs to get to the street, hemmed in by too many people who can but shuffle inch by inch to keep going, when he heard a guy say to his friend, "This is just what she was talking about." He had read the article!
Thirty years on, and commuters are still cattle. Maybe that is simply the fate of city dwellers.